It is specified beforehand that the present conditions govern the sales carried out by SAS SIX SEVEN on the digital commerce site www.naturalblackhair.fr.

The brand and the NBH Natural Black Hair brand are the property of SAS SIX SEVEN.

The head office of SAS SIX SEVEN is located at 4 Avenue Laurent Cély 92 600 Asnières sur Seine (France).

SAS SIX SEVEN - capital 258,000 Euros - is registered with the Trade and Companies Register of Nanterre. Siret n ° 84021741800010. Intra-community VAT number: FR38840217418

In addition to this, you need to know more about it.

ARTICLE 1: OBJECT

In addition to this, you need to know more about it.

The purpose of these general conditions of sale is, on the one hand, to inform any possible consumer of the terms and conditions under which the seller carries out the sale and delivery of the products ordered, and on the other hand, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. They apply, without restriction or reservation, to all sales of the site www.naturalblackhair.fr.

Consequently, the fact for any person to order a product offered for sale on the site www.naturalblackhair.fr implies full and complete acceptance of these general conditions of sale, which the Buyer acknowledges having read prior to his order. All other conditions than those set out herein are binding on the seller only after written confirmation from him. The general conditions of sale can be modified at any time without notice, subject to them appearing on the site www.naturalblackhair.fr and take effect on that date.

In addition to this, you need to know more about it.

ARTICLE 2 - PRICE

In addition to this, you need to know more about it.

The prices of the products are indicated in Euros and are subject to the VAT in force in France (20%). These prices do not include handling and shipping costs. In the event of an order to a country other than mainland France, Dom Tom or Europe, you are considered to be the importer of the product (s) concerned. Customs duties or other local taxes or import duties or purchase taxes may be required. These rights and sums do not fall within the remit of SAS SIX SEVEN, they are the sole responsibility of the Purchaser. All orders, whatever their origin, are payable in Euros. SAS SIX SEVEN reserves the right to modify its prices at any time. The products will be invoiced on the basis of the rates in effect at the time of order entry. The products remain the property of SAS SIX SEVEN until full payment.

In addition to this, you need to know more about it.

ARTICLE 3 - PRODUCTS / ORDER

In addition to this, you need to know more about it.

In accordance with ARTICLE L 111-1 of the Consumer Code, the Buyer may, prior to his order, acquaint himself with the essential characteristics of the product (s) he wishes to order on the website www.naturalblackhair.fr.

In addition to this, you need to know more about it.

The offers presented by SAS SIX SEVEN are valid while stocks last. For products not stored in its warehouses, the offers presented by SAS SIX SEVEN are valid subject to availability from its suppliers. In the event that a product is out of stock, he proposes to contact the buyer in order to offer him an equivalent offer. In the event that the buyer is not satisfied by this offer, SAS SIX SEVEN undertakes to reimburse him in full, as soon as possible.

In addition to this, you need to know more about it.

SAS SIX SEVEN reserves the right to modify the range of products presented on www.naturalblackhair.fr depending in particular on the constraints linked to its suppliers.

In addition to this, you need to know more about it.

The photographs and graphics of the products offered for sale are only indicative and do not bind the seller. In the event that a supplier modifies a product, the graphic representation of it cannot engage the responsibility of the seller or even affect the validity of the sale. Ditto for the composition, subject to change by the supplier without notice. All products offered for immediate purchase (with the possibility of adding to the cart) on the site www.naturalblackhair.fr are available (in reasonable volumes) and their delivery time depends on the time of processing and then delivery by the carrier selected by the Buyer. Orders are not processed administratively on Saturdays, Sundays and public holidays.

In addition to this, you need to know more about it.

By placing his order, the Buyer agrees to accept all of these general conditions of sale. SAS SIX SEVEN reserves the right to refuse or cancel an order. In this case, any sum paid by the buyer will be refunded in full. The prices in force are those indicated on the website at the time the order is confirmed.

In addition to this, you need to know more about it.

From the moment the Purchaser has validated his order, he is considered to have accepted knowingly and without reserve the present general conditions of sale, the prices, volumes and quantities of the products offered for sale and ordered. The Buyer's order must be confirmed by www.naturalblackhair.fr, by email. The sale will only be considered final after sending to the Buyer the confirmation of the order by www.naturalblackhair.fr and receipt by the latter of the full price. If no payment has been received within 30 days of placing your order, your order will be automatically canceled.

In addition to this, you need to know more about it.

ARTICLE 4 - SENDING / DELIVERY

In addition to this, you need to know more about it.

For products in stock, SAS SIX SEVEN will do its best to ensure that the order is shipped within an average of two (2) working days after validation of the order.

In addition to this, you need to know more about it.

In the event of a stock error, SAS SIX SEVEN will inform the Purchaser by email and / or telephone. Depending on the Buyer's choice, the missing product (s) will be refunded and the rest of the order will be shipped. The Buyer may also choose to cancel their entire order and receive a refund.

In addition to this, you need to know more about it.

The standard delivery method for Metropolitan France and Monaco is Colissimo, for overseas territories we ship by Colissimo Expert Outre-Mer (delivery against signature). Colissimo Expert International is the standard delivery method to the rest of the world, with delivery against signature.

In addition to this, you need to know more about it.

Delivery times for Metropolitan France are displayed on the product page. For delivery to Dom-Tom and International, the time is between 4 and 15 days depending on the destination (delays are possible, especially in customs and even if the indicative times are often those that we observe , no guarantee is provided by Colissimo in the event of a delay). If you are not at home or if your mailbox is not suitable, you will receive a transit advice note and your package will be waiting for you at your post office. In the event of an unusual delay, due to a shortage of stock for example, an email will be sent to you.

In addition to this, you need to know more about it.

Despite all the care taken by SAS SIX SEVEN in preparing the packages, a product may be missing. Likewise, after transporting the package, one of the products may prove to be defective.

In addition to this, you need to know more about it.

If the aforementioned conditions are met, SAS SIX SEVEN will then either exchange or refund the defective product (s), or reship the missing product (s). This is subject to the validity of the Buyer's request.

In addition to this, you need to know more about it.

With Colissimo, the Buyer has the choice between different delivery methods in Metropolitan France (choice to be made before validation of payment):

In addition to this, you need to know more about it.

1) Delivery to the address chosen by the Purchaser, countersignature. The package is delivered by hand. If the Buyer is not available to receive the package, it will be made available to the Buyer at the post office to which he is attached. The Buyer thus has 10 days from the arrival of the package at the post office to come and collect it. After this time, it will be returned to sender. Any reshipment will be at the Buyer's expense. In the event of cancellation of the order, the shipping costs actually paid by SAS SIX SEVEN will be deducted from the amount of the refund.

In addition to this, you need to know more about it.

2) Delivery in Pick-Up Station. These spaces are automatic parcel collection sites generally accessible 24/7. The Buyer will be informed of the availability of his package by SMS. The latter will specify to the Buyer his collection codes allowing him to collect his package within 3 days. After this period, his package will be returned to the sender. Any reshipment will be at the Buyer's expense. In the event of cancellation of the order, the shipping costs actually paid by SAS SIX SEVEN will be deducted from the amount of the refund.

3) Delivery to a merchant relay point or post office. The Purchaser can choose the relay point to which he wishes to be delivered (without the postman coming to his home beforehand). The Buyer will be informed of the availability of his package by SMS or email and invited to collect his package within 10 days. After this period, the package will be returned to the sender. Any reshipment will be at the Buyer's expense. In the event of cancellation of the order, the shipping costs actually paid by SAS SIX SEVEN will be deducted from the amount of the refund. Note that in the event of an exceptional closure of the relay point or other unforeseen reason during delivery, your package may be dropped off at another relay point, close to the relay point initially chosen.

In addition to this, you need to know more about it.

For urgent orders, we offer delivery by Chronopost. In France and abroad, this type of delivery is made at home with signature. In the event that the delivery person is absent during the passage, the Purchaser will request a new delivery from Chronopost (if possible) or collect the parcel from a collection point. If the storage period is exceeded, the package will be returned to the sender. Any reshipment will be at the Buyer's expense. In the event of cancellation of the order, the shipping costs actually paid by SAS SIX SEVEN will be deducted from the amount of the refund.

In addition to this, you need to know more about it.

WARNING :
Your order must be validated before 1:00 p.m. to give us time to prepare the package.
Orders are shipped Monday through Friday (no shipping on Saturdays, Sundays, or holidays)

In addition to this, you need to know more about it.

In addition to this, you need to know more about it.

ARTICLE 5 - SHIPPING COSTS

In addition to this, you need to know more about it.

For a classic shipment in Metropolitan France and Monaco, delivery is done by So Colissimo. It is billed at a flat rate and includes postage and packaging costs. The amount of shipping costs is clearly specified to the Buyer in the basket (visible on all pages of the site) and before validation of his order.

In addition to this, you need to know more about it.

By default, the site www.naturalblackhair.fr indicates the applicable shipping costs for mainland France and the cheapest delivery method. Once the customer account has been created with its exact delivery address, the site www.naturalblackhair.fr indicates the shipping costs applicable to the destination.

In addition to this, you need to know more about it.

For your urgent deliveries in mainland France, we also offer delivery by Chronopost, the next day before 1 p.m. The invoiced amount is a fixed amount and clearly indicated before validation of the order.

In addition to this, you need to know more about it.

Please note that for delivery to Dom-Tom or outside France, the amount of shipping costs varies according to the weight of the package. These shipping costs are clearly specified to the Buyer before confirming his order.

In addition to this, you need to know more about it.

For any specific transport request, the Purchaser may contact SAS SIX SEVEN (by phone at +33 (7) 56 85 76 56 or by email at info@naturalblackhair.fr).

In addition to this, you need to know more about it.

ARTICLE 6 - PAYMENT

In addition to this, you need to know more about it.

Payment must be made when ordering by the Buyer. At no time can the sums paid be considered as a deposit or down payment.

In addition to this, you need to know more about it.

The full amount of the order will be collected by SAS SIX SEVEN at the time of validation of the order.

In addition to this, you need to know more about it.

All orders are payable in euros.

Payment for purchases is made, when ordering, by credit card, Visa, Mastercard on the Crédit Mutuel Banque ARKEA or Paypal secure area.

In addition to this, you need to know more about it.

The Purchaser guarantees to SAS SIX SEVEN that he has the necessary authorizations to use the method of payment he has chosen, when registering the order form. SAS SIX SEVEN reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution, in the event of non-payment of any sum due by the Purchaser or in the event of payment incident.

In addition to this, you need to know more about it.

For any order of one or more items not stored by SAS SIX SEVEN, a deposit of 50% of the total amount of the order, excluding shipping costs, will be requested. The order will only be launched upon receipt of this deposit. In the event of cancellation by the Purchaser, only half of the deposit will be refunded (ie 25% of the total amount of the order). In the event of cancellation by the Seller, in particular in the case of a product which is no longer marketed, the deposit will be fully refunded by SAS SIX SEVEN to the Buyer.

In addition to this, you need to know more about it.

SAS SIX SEVEN reserves the right to request a photocopy of the Buyer's identity card.

In addition to this, you need to know more about it.

As part of the fight against fraud on the Internet, information relating to your order may be transmitted to any third party for verification.

ARTICLE 7 - RIGHT OF WITHDRAWAL

In addition to this, you need to know more about it.

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.

In addition to this, you need to know more about it.

You will have to bear the direct costs of returning the goods. The Buyer will make sure to return the suitably protected product (s) or hand them over to the NBH Natural Black Hair store 4 Avenue Laurent Cély 92600 Asnières sur Seine. Any shipping costs paid by the Buyer when ordering may be reimbursed on a pro rata basis.

Exception to the right of withdrawal

The exercise of the right of withdrawal is excluded for the following contracts:

• Contracts for the supply of goods made to the consumer's specifications or clearly personalized;

• Contracts for the supply of goods liable to deteriorate or expire rapidly;

• Contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

• Contracts for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example letter sent by post, fax or email) by post to the address NBH Natural Black Hair, 4 Avenue Laurent Cély 92600 Asnières sur Seine, France, by phone at +33 (7) 56 85 76 56 or by Email at info@naturalblackhair.fr. You can use the model withdrawal form, but it is not compulsory.

In addition to this, you need to know more about it.

In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

In addition to this, you need to know more about it.

RECALL :

L. 221-23: The consumer returns or returns the goods to the professional or to a person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of his decision to withdraw in accordance with the Article L. 221-21, unless the professional offers to recover these goods himself.

In addition to this, you need to know more about it.

L221-24: When the right of withdrawal is exercised, the professional reimburses the consumer for all sums paid, including delivery costs, without undue delay and at the latest within fourteen days from the date on which he is informed of the consumer's decision to withdraw.

In addition to this, you need to know more about it.

For contracts for the sale of goods, unless he offers to collect the goods himself, the trader may defer reimbursement until recovery of the goods or until the consumer has provided proof of the shipment of these goods, the date chosen being that of the first of these facts.

In addition to this, you need to know more about it.

The professional makes this reimbursement using the same means of payment as that used by the consumer for the initial transaction, except with the express consent of the consumer to use another means of payment and insofar as the reimbursement does not result in any cost to the consumer.

In addition to this, you need to know more about it.

The trader is not required to reimburse the additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the trader.

In addition to this, you need to know more about it.

The consumer only bears the direct costs of returning the goods, unless the trader agrees to bear them.

In addition to this, you need to know more about it.

ARTICLE 8 - CUSTOMER SERVICE

In addition to this, you need to know more about it.

For any information or question relating to our products or the follow-up of your order, our Customer Service is at your entire disposal by telephone, on a non-surcharged number

+33 (7) 56 85 76 56, by chat on the website, by the contact form or by email (info@naturalblackhair.fr).

ARTICLE 9 - MEDIATION

In addition to this, you need to know more about it.

In accordance with article L. 111-1 of the Consumer Code, in the event of a dispute with the company PSDV, the consumer may resort to a mediator.

PSDV is a member of the Seal of Confidence service of FIA-NET.

FIA-NET provides an amicable dispute mediation service to customers who are victims of a commercial problem. This service allows customers to find out about their rights, to follow the progress of their approach via a dedicated site and to benefit from the help of FIA-NET experts.

This service is accessible via this link: http://www.fia-net.com/annuaire/contact.php

In addition to this, you need to know more about it.

ARTICLE 10 - INTELLECTUAL PROPERTY

In addition to this, you need to know more about it.

All texts, comments, illustrations and images reproduced on the SAS SIX SEVEN site are reserved under copyright as well as intellectual property and for the whole world.

This is why and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code.

In addition to this, you need to know more about it.

Any other use constitutes an infringement and is sanctioned under Intellectual Property without the prior authorization of SAS SIX SEVEN. Any total or partial reproduction of the SAS SIX SEVEN catalog is strictly prohibited.

ARTICLE 11 - RESPONSIBILITY

In addition to this, you need to know more about it.

The products offered comply with current French legislation. SAS SIX SEVEN cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is the Buyer's responsibility to check with local authorities the possibilities of importing or using the products he intends to order. The photographs and texts reproduced (in particular the compositions indicated by the manufacturers) and illustrating the products presented are not contractual. Consequently, SAS SIX SEVEN cannot be held liable in the event of an error in the illustrations or description of the products. SAS SIX SEVEN cannot be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular of postal services and means of transport and / or communications. , flood, fire. SAS SIX SEVEN will not incur any responsibility for any indirect damage as a result of the present, operating loss, loss of profit, loss of opportunity, damage or costs.

In addition to this, you need to know more about it.

Hypertext links may refer to sites other than the www.naturalblackhair.fr site. SAS SIX SEVEN disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.

In addition to this, you need to know more about it.

In addition to this, you need to know more about it.

ARTICLE 12 - LEGAL GUARANTEES

In addition to this, you need to know more about it.

It is understood that all products for sale on www.naturalblackhair.fr benefit from the legal guarantee of conformity (as defined in articles L217-4 and following of the Consumer Code) and the guarantee against hidden defects (such as defined in articles 1641 and following of the Civil Code), allowing the Purchaser to return defective or non-compliant delivered products free of charge.

In addition to this, you need to know more about it.

12.1 Legal guarantee of conformity

The French consumer code provides the following in terms of legal guarantee of conformity: Article L217-4: “The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. "

In addition to this, you need to know more about it.

Article L211-5: "To comply with the contract, the goods must:

1) Be suitable for the use usually expected of a similar good and, where applicable:

- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;

- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

In addition to this, you need to know more about it.

2) Or, present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

In addition to this, you need to know more about it.

Article L211-12 of the Consumer Code: The action resulting from the lack of conformity lapses two years after delivery of the goods.

In addition to this, you need to know more about it.

12.2 Guarantee against hidden defects

The French Civil Code provides the following in terms of warranty against hidden defects:

In addition to this, you need to know more about it.

Article 1641 of the Civil Code: The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have it. not acquired, or would have given a lower price, if he had known them.

In addition to this, you need to know more about it.

Article 1648 paragraph 1 of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, under penalty of foreclosure, within one year of the date on which the seller can be released from apparent defects or lack of conformity.

In addition to this, you need to know more about it.

12.3 Exclusion of guarantees

Products modified, repaired, integrated or added by the Purchaser are excluded from warranty. The warranty does not cover apparent defects. The warranty will not cover products damaged due to improper use.

ARTICLE 13 - APPLICABLE LAW - DISPUTES

In addition to this, you need to know more about it.

This contract is subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.

ARTICLE 14 - PERSONAL INFORMATION

In addition to this, you need to know more about it.

SAS SIX SEVEN undertakes not to disclose the information you provide to third parties. These are confidential. In accordance with the Data Protection Act of January 6, 1980, you have the right to access, rectify and oppose your personal data. To do this, simply send us a request by email to info@naturalblackhair.fr or by mail (indicating your name, first name and address) to NBH NATURAL BLACK HAIR - 4 Avenue Laurent Cély 92 600 Asnières sur Seine ( FRANCE).

In addition to this, you need to know more about it.

ARTICLE 15 - OPERATION "EVALUATED SITE - PREMIUM SITE (FIA-NET logo)

In addition to this, you need to know more about it.

Your purchase on NBH Natural Black Hair gives you the opportunity to participate in the "evaluated site - premium site" operation organized by FIA-NET SA

In addition to this, you need to know more about it.

Through two satisfaction questionnaires the purpose of which is to measure the quality of service provided to you throughout your purchase, you will be able to share your personal experience with us and share it with the Internet community. on the FIA-NET site.

These questionnaires may be sent to you by FIA-NET or by NBH Natural Black Hair, by e-mail or via the appearance of a pop-up following your purchase.

The information collected within these two questionnaires is subject to automated data processing for which FIA-NET SA is responsible.

In addition to this, you need to know more about it.

Partial responses or an absence of response to one or both of the satisfaction questionnaires have no impact on the progress of your order and its processing.

FIA-NET SA and NBH Natural Black Hair are the recipients of the personal data collected within these satisfaction questionnaires.

In addition to this, you need to know more about it.

Non-nominative data will be used by FIA-NET in accordance with the regulations in force and in particular those relating to the protection of personal data.

In addition to this, you need to know more about it.

In accordance with the Data Protection Act of January 6, 1978, you have, at any time, the right to access, rectify, and oppose all of your personal data by writing, by mail and providing proof of your identity, to:

FIA-NET IT and Civil Liberties Department

Treatment No. 896150

39, rue Saint-Lazare - 75009 Paris

ARTICLE 16 - PARTIAL INVALIDITY

In addition to this, you need to know more about it.

If one or more stipulations of these general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and reach.

ARTICLE 17 - NON WAIVER

In addition to this, you need to know more about it.

The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions of sale cannot be interpreted for the future as a waiver. to the obligation in question.